Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixgEiuI-BvO@fir2aNE7m_s.muniOgnspINBU.cz
(4346, 4348) - Unix stations/servers/services and network -
winJyGe5MyIr@fiSBvxXyMBq.muniyI=7CMq=t.cz
(4644) - windows stations and servers, licensed software -
wifiN=fjh3xka@fisuXsVkHiI.muniw041W=t1v.cz
(4348, 4346) - wireless network -
webmasteru_Z4nQ1GP@fiM8VsmDuj=.muniVON4Yw24f.cz
(4346, 4348) - faculty websites -
gitlabISjNQzRqa@fig5XQuoO8K.munihdWX3T0He.cz
(4346, 4348) - GitLab FI -
avt6TxUDxGuw@fiCeV9dQYGw.munidlKUUTxVP.cz
(6183, 7150) - audio-video technology -
techPTeVKTsGE@fiUZ7JKPWZs.muniIX3i4zf-l.cz
(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budfTk9p4dnm@fiab3i6oRGE.muniIjCm6qJRM.cz
(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepceAhYMcDOSt@fiKo2IgkvZI.muni8eFHGT3c9.cz
(1810, 8962) - reception staff -
uklid0q=rI4Qne@fiOI4wLJoWL.munityPpZL1LJ.cz
(6095) - cleaning service -
videoRAakU83-M@fiiau1X-K0U.munit7h7=a7OQ.cz
(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixQXB==RTPs@fiC=yNjrwiu.muniCioGvUDfU.cz
, and
winZ3m=s2h66@fi2NUdZv54E.muniBS9S_GHKu.cz
(or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app